Shipping & Delivery

Order Processing and Shipping Information

Processing Time:
All orders are processed and prepared for shipment within 1–3 business days after payment is received.

Shipping Time:
Estimated delivery times by region:

USA & Canada: 7–15 business days  
Australia & New Zealand: 7–15 business days  
UK & Europe: 7–15 business days  
Other countries: 10–20 business days  

Delivery times are estimates and may vary due to customs clearance or local carrier delays.

Insured Shipping:
If your item is lost or arrives damaged, we will provide a replacement at no additional cost, subject to verification.

Priority Shipping:
Priority orders are processed with higher priority. Delivery times may vary depending on demand.

Multiple Shipments:
Some items may be shipped separately and arrive at different times due to multiple warehouse locations.

Tracking:
You will receive a tracking number via email once your order has been shipped. Tracking information may take a few days to update.

Order Changes:
If you need to modify your order, please contact us within 24 hours at support@bakuvelestiva.com. Once the order has been shipped, changes cannot be made.