Contact Us

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

You might find the answer to your question on our FAQ Help Center, Or leave your message directly in this contact form!

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@bakuvelestiva.com

This website is operated by Bakuvelestiva, a brand of NORTHERN STAR TRADING LIMITED.

Address: 10/F., OTB BUILDING, 160 GLOUCESTER ROAD, HONG KONG

Company number 1036656